Last updated 27 September 2026. [Legal review to confirm]: this draft describes how the website works today and needs checking by a qualified lawyer before launch.
This policy explains what personal information this website collects, why, how long we keep it and the choices you have. We’ve kept it short because we collect very little.
The short version
- We don’t set cookies when you browse the site, and we don’t use analytics or advertising trackers.
- Our pages don’t load anything from other companies’ servers. Fonts and images are hosted with the site, and there are no embedded videos or widgets.
- The only personal information we ask for is what you send through the contact form, and we use it to reply to you.
- We don’t sell or rent your information.
Who we are
ChatGPT Ads Agency is operated by [Legal entity name to confirm], [Registered address to confirm]. We decide how the personal information described here is used, which makes us its controller under data protection laws such as the GDPR. For anything about this policy or your information, email [Email address to confirm].
What we collect and why
| Information | When and why | How long |
|---|---|---|
| Your enquiry | When you send the contact form: your name, work email, company, website, country, industry, budget range, whether you already run ChatGPT Ads, your message, and the page you sent it from. We use it to reply, judge whether we can help, and prepare a proposal if you ask for one. It’s stored in our website’s database and emailed to our team. | [Retention period to confirm] |
| A scrambled IP address | When you send the form, we keep a one-way hash of your IP address, not the address itself, to allow no more than five enquiries an hour from one connection. It stops spam. | One hour |
| Form entries after an error | If a submission has a problem, we keep what you typed so the form can show it again for you to correct. | 15 minutes |
| Server logs | Like most websites, our server records technical details of each request, such as IP address, browser type, the page requested and the time. We use them to keep the site secure and working. | [Log retention to confirm] |
If you’re in the European Economic Area or the UK, the legal basis for handling your enquiry is taking steps you’ve asked for before any contract, and our legitimate interest in replying to business enquiries. For spam protection and server logs, it’s our legitimate interest in keeping the site secure.
Who we share it with
- Service providers that host this website and deliver our email, only so they can provide those services: [Hosting and email providers to confirm].
- Authorities, if the law requires us to.
Only administrators of this website can see stored enquiries. Links to other websites, such as OpenAI’s documentation, take you to sites with their own privacy policies.
Transfers outside your country
Our providers may store or process information in other countries. [International transfer details to confirm]
Your rights
Depending on where you live, including the EEA, the UK and some US states, you may have the right to:
- see the personal information we hold about you and get a copy of it;
- have it corrected or deleted;
- object to or restrict how we use it;
- complain to your data protection authority.
To use any of these rights, email [Email address to confirm]. We’ll reply within the time the law requires, and we won’t treat you differently for asking.
Cookies
We don’t set cookies for visitors. The only cookies this site uses are for our own staff when they sign in. Our cookie policy lists them.
Children
This website is for businesses and isn’t aimed at children. We don’t knowingly collect information from anyone under 16.
Changes to this policy
If we change how we handle personal information, for example by adding analytics, we’ll update this page and the date at the top before the change takes effect.
Contact
[Legal entity name to confirm], [Registered address to confirm]. Email: [Email address to confirm].